Shipping policy

Shipping Policy

Shipment Processing Time

• All orders made before 2:00 PM are processed within 2-5 business days.

• Orders are not shipped or delivered on weekends or holidays.

Estimated Delivery Time We offer Free Shipping on all orders:

• United States and Canada: 7 to 14 business days.

• European Union: 7 to 14 business days.

• Worldwide: 10 to 20 business days.

Shipment Confirmation & Order Tracking

• The tracking number will be active within 24 business hours.

Damages & Lost Packages

• If you receive your order damaged, please contact us immediately at hi@nylvereus.com.

• Please send us photos of the packaging and goods so we can process an insurance claim for you.

Returns Policy

• To initiate a return, email hi@nylvereus.com with your order number and reason for return.